Building
a Bootstrap Marketing Plan
Marketing is the process of creating and delivering desired
goods and the services for customers and it will be involves all of the
activities which associated with winning and retaining loyal customers. The
“secret” to successful marketing is to understand what your target customers’
needs, demands, and wants are before your competitors can; to offer them the
products and services that will satisfy those needs, demands, and wants; and to
provide customer service, convenience, and value so that they will keep coming
back.
Successful
entrepreneurs recognize that modern marketing strategies also must include
techniques such as social media and cause marketing that pull customers into
their companies’ sphere of influence. The good news is that many of these
“pull” strategies are relatively inexpensive and, when infused with a healthy
dose of creativity, are extremely effective.
By using
bootstrap marketing strategies—unconventional, low-cost, creative
techniques—small companies can wring as much or more “bang” from their
marketing bucks An effective bootstrap marketing campaign does not require an
entrepreneur to spend large amounts of money, but it does demand creativity,
ingenuity, and an understanding of customers’
A
Seven-Sentence Bootstrap (Guerrilla) Marketing Strategy
1. What is the purpose
of your marketing?
2. What primary benefit
can you offer customers?
3. Who is your target
market?
4. What is the marketing
tools will you use to reach your target market?
5. What is your
company’s niche in the marketplace?
6. What is your
company’s identity in the marketplace?
7. How much your budget
want to spent in marketing??
Pinpointing the Target Market
One of
the first steps in building a bootstrap marketing plan is to identify a small
company’s target market Smart entrepreneurs know they do not have the luxury of
wasting resources. They must follow a more focused, laserlike approach to
marketing. Entrepreneurs must identify a specific market niche that has a
specific need or “pain point” and tailor a solution, be it a product or a
service, to address this need
Most
successful businesses have well-defined portraits of the customers they are
seeking to attract. From market research, they know their customers’ income
levels, lifestyles, buying patterns, likes and dislikes, and even their
psychological profiles—why they buy. These companies offer prices that are
appropriate to their target customers’ buying power, product lines that appeal
to their tastes, and service they expect. The payoff comes in the form of
higher sales, profits, and customer loyalty. For entrepreneurs, pinpointing
target customers has become more important than ever before as markets in the
United States have become increasingly fragmented and diverse. Mass marketing
techniques no longer reach customers the way they did 30 years ago because of the
splintering of the population and the influence exerted on the nation’s
purchasing patterns by what were once minority groups such as Hispanic, Asian,
and African Americans
Determining Customer Needs and Wants through Market Research
Entrepreneurs
who ignore demographic trends and fail to adjust their strategies accordingly
run the risk of becoming competitively obsolete. Entrepreneurs who stay in tune
with demographic, social, and economic trends are able to spot growing and
emerging market opportunities.
The Value of Market Research
Market
research is the vehicle for gathering the information that serves as the
foundation for the marketing plan. It involves systematically collecting,
analyzing, and interpreting data pertaining to a company’s
Small
companies cannot afford to make marketing mistakes because there is little
margin for error when funds are scarce and budgets are tight.
How to Conduct Market Research
Step 1.
Define the objective.
Step 2.
Collect the data
Step 3.
Analyze and interpret the data.
Step 4.
Draw conclusions and act
Plotting a Bootstrap Marketing Strategy: How to Build a
Competitive Edge
To be
successful bootstrap marketers, entrepreneurs must be as innovative in creating
their marketing strategies as they are in developing new product and service
ideas
Bootstrap Marketing Principles
The
following 14 principles can help business owners create powerful, effective
bootstrap marketing strategies.
1.
BE A NICHE AND USE IT
2.
USE THE POWER OF PUBLIC
3.
DO NOT JUST SELL BUT
ENTERTAIN TOO!
4.
YOU NEED TO STRIVE TO
BE UNIQUE THAN OTHER
5.
COMMUNITY WITH
CUSTOMERS IS IMPORTANT
6.
CONNECT WITH CUSTOMERS
ON AN EMOTIONAL LEVEL
7.
CREATE AN IDENTITY FOR
YOUR BUSINESS THROUGH BRANDING
8.
EMBRACE SOCIAL
MARKETING
9.
BE DEDICATED TO
SERVICE AND CUSTOMER SATISFACTION
10.
RETAIN EXISTING
CUSTOMERS
11.
BE DEVOTED TO QUALITY
12.
ATTEND TO CONVENIENCE
13.
CONCENTRATE ON
INNOVATION
14.
EMPHASIZE SPEED
Conclusion
Small
companies lack the marketing budgets of their larger rivals, but that does not
condemn them to the world of second-class marketers and its resulting
anonymity. By using clever, innovative bootstrap marketing strategies such as
the ones described in this chapter, entrepreneurs can put their companies in
the spotlight and create a special connection with their customers.
A business plan is a planning tool that builds on the
foundation of the idea assessment, feasibility analysis, and business model
discussed in Business Plan A business plan provides a more comprehensive and
detailed analysis than the first three steps in the new business planning
process.
Research suggests that, whatever their size, companies
that engage in business planning outperform those that do not. A business plan
offers:
· a
systematic, realistic evaluation of a venture’s chances for success in the
market.
· a
way to determine the principal risks facing the venture.
· a
“game plan” for managing the business successfully during its start-up.
· a tool for comparing actual results against
targeted performance.
· an
important tool for attracting capital in the challenging hunt for money
The
Benefits of Creating a Business Plan
A business plan is a written summary of an
entrepreneur’s proposed business venture, its operational and financial
details, its marketing opportunities and strategy, and its managers’ skills and
abilities. There is no substitute for a well-prepared business plan, and there
are no shortcuts to creating one. The plan serves as an entrepreneur’s road map
on the journey toward building a successful business. A business plan describes
which direction the company is taking, what its goals are, where it wants to
be, and how it intends to get there. The plan is written proof that an
entrepreneur has performed the necessary research, has studied the business
opportunity adequately, and is prepared to capitalize on it with a sound
business model. Crafting a business plan is an entrepreneur’s last insurance
against launching a business destined to fail or mismanaging a potentially
successful company.
To get external financing, an entrepreneur’s plan must
pass three tests with potential lenders and investors: (1) the reality test,
(2) the competitive test, and (3) the value test. The first two tests have both
an external and internal component:
1. REALITY
TEST
The internal component of the reality test focuses on the product or service itself, Can the company really build it for the cost estimates in the business plan The external component of the reality test involves proving that a market for the product or service really does exist. It focuses on industry attractiveness, market niches, potential customers, market size, degree of competition, and similar factors. Entrepreneurs who pass this part of the reality test prove in the marketing portion of their business plans that there is strong demand for their business idea. Evidence that is gathered during the testing of the business model should be an integral part of the marketing plan to bolster the proof for the idea using real customers
The internal component of the reality test focuses on the product or service itself, Can the company really build it for the cost estimates in the business plan The external component of the reality test involves proving that a market for the product or service really does exist. It focuses on industry attractiveness, market niches, potential customers, market size, degree of competition, and similar factors. Entrepreneurs who pass this part of the reality test prove in the marketing portion of their business plans that there is strong demand for their business idea. Evidence that is gathered during the testing of the business model should be an integral part of the marketing plan to bolster the proof for the idea using real customers
2. COMPETITIVE
TEST
The external part of the competitive
test evaluates the company’s relative position to its key competitors. How do
the company’s strengths and weaknesses match up with those of the competition
Successful entrepreneurs carefully and honestly evaluate the strength of their
product ideas. Do we offer a solution that looks at the problem differently
than competitors, Can we protect our intellectual property
3. VALUE
TEST
The real value in preparing a plan is
not as much in the plan itself as it is in the process the entrepreneur goes
through to create the plan—from the idea assessment, to the feasibility
analysis, through the development and testing of the business model, and
finally with the crafting of the written business plan.
The Elements of a Business Plan
1. TITLE
PAGE AND TABLE OF CONTENTS
2. THE
EXECUTIVE SUMMARY
3. MISSION
AND VISION STATEMENT
4. DESCRIPTION
OF FIRM’S PRODUCT OR SERVICE
5. BUSINESS
AND INDUSTRY PROFILE
6. COMPETITOR
ANALYSIS
7. MARKET
ENTRY STRATEGY
8. MARKETING
STRATEGY
9. ENTREPRENEURS’
AND MANAGERS’ RÉSUMÉS
10. PLAN
OF OPERATION
11. PRO
FORMA (PROJECTED) FINANCIAL STATEMENTS
12. THE
LOAN OR INVESTMENT PROPOSAL
What
Lenders and Investors Look for in a Business Plan
1. CAPITAL
2. CAPACITY
3. COLLATERAL
4. CHARACTER
5. CONDITIONS
The
Pitch: Making the Business Plan Presentation
Usually, the time for presenting a business
opportunity is short, often no more than just a few minutes. (When presenting a
plan to a venture capital forum, the allotted time is less than 20 minutes and
rarely more than 30.) When the opportunity arises, an entrepreneur must be well
prepared. It is important to rehearse, rehearse, and then rehearse some more.
It is a mistake to begin by leading the audience into a long-winded explanation
about the technology on which the product or service is based. Within minutes
most of the audience will be lost, and so is any chance the entrepreneur has of
obtaining the necessary financing for the new venture. A business plan
presentation should cover five basic areas:
· Your company and its products and
services. The presentation should answer in simple terms the
first question that every potential lender and investor has: What does your company do?
· The problem to be solved,
preferably told in a personal way through a compelling story. Is it eliminating
the time, expense, and anxiety of waiting for the results of medical tests with
a device that instantly reads blood samples? Or making hearing aids more
effective at filtering out background
noise while enhancing the dominant sound for the user?
· A description (again in simple terms)
of your company’s solution to the problem. Ideally, the solution your company has developed is unique and serves as the
foundation of your company’s competitive edge in the marketplace.
· Your company’s business model.
This part of the presentation explains how your company makes money and
includes figures such as revenue per sale, expected gross profit and net profit
margins, and other relevant statistics. This is your opportunity to show
lenders and investors how your company will produce an attractive payback or
payoff.
· Your
company’s competitive edge. Your presentation
should identify clearly the factors that set your company apart from the
competition
The
Strategic Management Process
Strategic management is a continuous process that
consists of nine steps:
Step 1. Develop a clear vision and translate it into a
meaningful mission statement.
Step
2. Assess the company’s strengths and weaknesses.
Identifying strengths and weaknesses helps owners
understand their businesses as they exist (or that, for start-ups, will exist).
An organization’s strengths should originate in the core competencies that are
essential to gaining an edge in each of the market segments in which the firm
competes. The key to building a successful strategy is using the company’s
underlying strengths as its foundation and matching those strengths against
competitors’ weaknesses
Step
3. Scan the environment for significant opportunities and threats facing the
business.
When identifying opportunities, an entrepreneur must
pay close attention to new potential markets and product offerings. Are
competitors overlooking a niche in the market we could easily exploit? Is there
a better way to reach our customers, such as a greater focus on online sales?
Are there new markets we can expand into with our existing business? Can we
develop new products that offer customers better value? What opportunities are
trends in the industry creating?
Step
4. Identify the key factors for success in the business.
KEY
SUCCESS FACTORS Every business is characterized by
controllable variables that determine the relative success of market
participants. By focusing efforts to maximize their companies’ performance on
these key success factors, entrepreneurs can achieve dramatic market advantages
over their competitors.
Companies that understand these key success factors
tend to be leaders of the pack, whereas those that fail to recognize them
become also-rans.
Key success factors (KSFs, also called key performance
indicators) come in a variety of patterns, depending on the industry. Simply
stated, these factors determine a company’s ability to compete successfully in
an industry. Every company in an industry must understand the KSFs that drive the
industry; otherwise, they are likely to become industry also-rans like the
horses trailing the pack in the Kentucky Derby.
1. Experience
in the industry
2. Sufficient
start-up capital
3. Tight
cost control (labor costs, 15 to 18 percent of sales, and food costs, 35 to 40
percent of sales)
4. Accurate
sales forecasting, which minimizes wasted food
5. Proper
inventory control
6. Meticulous
cash management
7. Choosing
locations that maximize customer convenience
8. Cleanliness
9. High
food quality
10. Friendly
and attentive service from a well-trained wait staff
11. Consistency
in quality and service over time
12. Speed,
particularly at lunch, when the restaurant attracts businesspeople who must
dine quickly and get back to work
13. A
clear definition of the restaurant’s distinctive concept—its food, decor,
service, and ambiance
Step 5. Analyze the competition.
Step 6. Create company goals and objectives.
Step 7. Formulate strategic options and select the
appropriate strategies.
Step 8.
Translate strategic plans into action plans.
Step 9. Establish accurate controls.

Conclusion
A solid business plan is essential to raising the
capital needed to start a business; lenders and investors demand it. “There may
be no easier way for an entrepreneur to sabotage his or her request for capital
than by failing to produce a comprehensive, well-researched, and, above all,
credible business plan,” says one small business expert.70 Creating a
successful business requires entrepreneurs to put the plan into action and then
manage the company’s growth with a sound strategic plan.
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